How to set Outgoing SMTP Email Authentication

What is SMTP Authentication?

SMTP Authentication is a transparent mechanism for our mail server to verify who you are. The server asks for your user name and password, which your mail program passes on. If you are verified as being a "real" Net Solutions Hosting user, then we will let you send your message. SMTP Authentication is only supported for Virtual Hosting Customers

Why do we use it?

In the fight to stop SPAM (junkmail, Unsolicited Commercial E-mail, etc.), the rules that apply to mail servers acceptance of mail are getting ever stronger. If you don't have Anti Virus software, or your Anti Virus software is not up to date, don't have a firewall, or don't have your operating system up to date, you will have a very high probability of being blacklisted. Being blacklisted will mean that you will not be able to send any email.

If you share an IP address, you could find that you cannot send mail because the previous person who had your IP address may have been blacklisted.

Overview

Please note that throghout this tutorial yourdomain.com is used as an example only. Please use your actual domain that you have hosted with Net Solutions.

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Outlook Express

  1. Open Outlook Express
  2. Click on Tools
  3. Click on Accounts
  4. Click on the Mail tab
  5. Ensure your mail account is highlighted and click on Properties
    • Click on Servers tab
    • Under the Outgoing Mail Server section, ensure there is a check in the box next to My server requires authentication. If there is no check there, click on the box and it will apply the check.
  6. Click OK
  7. Click Close
  8. Close and restart your Outlook Express program.
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Mac OSX Mail

  1. Open the Mac OS-X desktop
  2. After clicking on the Mail icon
  3. Click on the menu marked Mail
  4. Go to Preferences
  5. Go to Accounts
  6. In Accounts you can adjust mail settings.
    • To adjust Outgoing mail servers click on the Server Settings button under Outgoing Mail Server (SMTP).
  7. These are the Outgoing Mail Server settings.
    • Make sure “Use Secure Sockets Layer (SSL)” is unchecked.
    • To change Mail so that it does require outgoing server authentication,
    • Set the “Authentication” field to “Password
  8. Enter your User Name, and Password. The program may not pull the username and password into these fields, so ensure the correct information is entered.
  9. Saving changes: Click Okay in the Outgoing Mail Server window
  10. Then close the window by clicking on the red close button
  11. You should be returned to the normal mail window
  12. All your changes should be saved; and your computer will be set to outgoing mail authentication.

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Outlook 2002/ 2003

  1. Open Outlook 2002/ 2003
  2. Click on Tools
  3. Click on Email Accounts
  4. Ensure View or change existing email accounts is checked
  5. Click Next
  6. Highlight your email account, in this example, it is mail.yourdomain.com,
  7. Click Change
  8. Click on More Settings button
  9. Click on Outgoing Server tab
  10. Ensure the box next to the My outgoing server (SMTP) requires authentication is checked.
    • If it is not checked, then click in the box to cause a check to appear.
  11. Click OK
  12. Click Next,
  13. Repeat the above steps if you have more than one email account, or
  14. Click finish

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Thunderbird 1.5 - 2.0

  1. Open Program
  2. Click on Tools
  3. Click on Account Settings
  4. Click on Outgoing Server SMTP
  5. Highlight the email account
  6. Click on Edit
  7. Under the Security and Authentication section,
    • Ensure the check box next to Use name and password is checked
      • If it is not check, click on the box next to Use
      • Enter your Username in the text box next to user name
  8. Click OK

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Netscape 7.2

  1. Open Browser
  2. Open Mail Program
  3. One way to open the mail program is by clicking Windows, then on the Mail & Newsgroups
  4. Click on View settings for this account
  5. Click on Outgoing Server (SMTP)
  6. Ensure the box next to the Use name and password is checked.
  • If the box is not checked, click in the box to place a check in the box.
  • Enter the username for the email address. (Note: Normally the username is the same as the part of the email address before the @ symbol.)
  1. Click OK
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Outlook 2000

1. Open Outlook 2000

2. Click on Tools

3. Click on Accounts

4. If needed click on the Mail tab

5. Highlight the email address and click on the Properties button

6. Click on the Servers tab

7. Ensure your screen reflects the following information

  • Under Server Information
    • Incoming mail (POP3): mail.yourdomain.com
    • Outgoing mail (SMTP): mail.yourdomain.com
  • Incoming Mail Server
    • Account Name: Your Virtual Domain email addressusername
    • Password: Check this box so you do not have to enter the password
    • No check mark next to Log on using Secure Password Authentication
  • Outgoing mail Server
    • Ensure there is a check mark next to My Server requires authentication.
    • If there is no check mark, click on the white box and a check mark will appear

9. Click OK

Your email address is now set to SMTP authentication.

 

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Windows Vista Email - Version 6

  1. Open Windows mail
  2. Click on Start button
    • Click on Windows Mail
  3. Click on Tools
  4. Click on Accounts
  5. Highlight the email account, it may be the default, or labeled yourdomain.com
  6. Click on Properties
  7. Click on Servers tab
    • Ensure the Incoming mail (POP3): has mail.yourdomain.com
    • Ensure the Outgoing mail (SMTP): has mail.yourdomain.com
  8. Ensure the box next to the My server requires authentication is checked.
  9. Click on Settings
  10. Ensure the button is marked for Use same settings as my incoming server.
  11. Click OK
  12. Click OK
  13. Click Close

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Entourage 2004 Version 11.0.0

  1. Click on the Entourage Menu.
  2. Select Account Settings.
  3. Under the Mail tab, select your email account.
  4. Click the Edit button
  5. On the account settings tab, locate the Sending Mail Section at the bottom.
  6. Click the button Click here for advanced sending options
  7. Check SMTP server requires Authentication
  8. Leave the setting at Use same setting as receiving mail server.
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Eudora for Windows or Macintosh

Instructions for setting SMTP authorization may be found on the Eudora Tech support site for both Windows and Macintosh.

Please go to http://www.eudora.com/techsupport/tutorials/, or click here to view that site. Scroll down to and then click the item labeled SMTP Relay under either the Windows Eudora or the Macintosh Eudora column, based on your operating system.

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