Service Status and Advisories
Tue Oct 7 07:28:00 2008 - Shared Hosting Services (pop3, imap)Shared Hosting Customers experienced problems retreiving their mail via POP3/IMAP services. The problem was isolated to the VHC2 control panel where the user database was found to be corrupted. The user database was resored at approx 9.30am. Incomming email was not affected by this outage. |
Fri Sep 26 22:30:00 2008 - Shared Hosting Services (all)Our Shared Hosting Services were moved today to one of our data centers in Missouri USA as part of our planned works. This allowed us to take advantage of increased speed and bandwidth availability using 64bit architecture. There were some minor issues related to system time and php scripts which should no be under control. |
Thu Jan 17 00:30:00 2008 - Shared Hosting Services (website, email, ftp)During this planned outage fibre splicing work will be carried out by our upstream carriers which may impact on our Shared Hosting Services for up to 4.5 hours within the window 00:30 to 05:00. Any email received during this time will be backed up and delivered when services are restored. |
Fri Dec 06 2007 - Shared Hosting Services (website, email, ftp)Due to a scheduled carrier outage (to apply software updates), services may be disrupted for up to 2 hours within the window 23:00 to 01:00 commencing 06/12/2007. Any email received during this time will be backed up and delivered when services are restored. |
Sun Oct 28 2007 - Web ServicesShared Hosting Customers connected to melfi experienced intermittent loss of web services commencing at 11.42am until 7.00pm. The fault was eventually isolated to OpenSSH Vulnerabilities in Challenge Response Handling in the Apache2 software. A complete intrusion detection sweep and assessment was performed on all web content to isolate the source of the vulnerability. Vendor software updates were applied at 7.00pm Sun 28th and all services were restored. Our engineers will be reporting the incident to www.cert.org to categorize and respond appropriately. Further updates will be posted if required. |
Wed 3rd Oct 2007 - Software UpgradesNet Solutions Shared Hosting Servers have had Software Upgrades applied to:
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| Legend | |
|---|---|
| Informational - no likely impact, for informational purposes only | |
| Low impact - little or no interruption to services | |
| Medium impact - possible localised interruption of some services | |
| High impact - system-wide interruption of services likely | |
Please be advised that scheduled maintenance and upgrade work is undertaken by Telstra which can impact the availability of Backhaul Links, International connectivity and ADSL services. Scheduled Telstra maintenance work, and significant current Telstra related outage information may be viewed here.
