We love WordPress for its versatility, cost-effectiveness and popularity. But just like your own health, your WordPress website needs regular care to stay safe from cyber threats. This involves tasks like updating plugins, themes, checking for errors and making backups.

Usually a webmaster handles these tasks. But if you're feeling overwhelmed or if website maintenance isn't your top priority, it's smarter to leave it to the experts.

Our Managed WordPress service takes care of everything: hosting, security, performance optimization, ongoing maintenance and support. With us, you can focus on your business while we ensure your website stays healthy and running smoothly.

WordPress Hosting Features

Net Solutions simplifies the hassle of managing your own hosting account and setup. Our business hosting is powered by CloudLinux and cPanel, providing numerous advantages:

  • Australian Data Center:

    Our servers boast top-of-the-line Xeon CPUs, ECC Memory and NVMe storage, ensuring high performance. Housed in NextDC data centers across Melbourne, Sydney, Brisbane & Perth, they're managed and maintained by our expert Net Solutions team.

    We take proactive measures to keep everything running smoothly. Our staff ensures all software is up to date and secure.

    With 24/7 surveillance, we promptly address any issues to maintain uptime of over 99.99% per month. Daily software updates and security audits further bolster our servers' reliability.

    In the rare event of server downtime, we swiftly restore all sites to our standby servers, minimizing any disruption. 

  • High Performance:

    We optimize all our servers with CloudLinux OS, ensuring enhanced security and performance. With a caged file system and hardened PHP environment, your site operates within its own virtual space, maximizing both security and speed.

    Beware of budget providers offering unlimited CPU, RAM, storage and bandwidth. With such offers, your site may end up competing for resources alongside countless others on the same server.

WordPress Security & Performance Features

To boost security and performance, Net Solutions leverages advanced services from CloudFlare. Cloudflare offers added protection against various malicious activities such as DDoS attacks and malicious bots.

By caching content in datacenters closest to site visitors, Cloudflare serves site requests swiftly regardless of the visitor's location.

With data centers worldwide, whether your visitors are in New York, Amsterdam, Singapore or Perth, they'll experience fast webpage delivery.

  • Unmetered DDoS Mitigation:

    Distributed denial of service (DDoS) attacks are a type of cyberattack where multiple connected online devices, forming a botnet, overwhelm a website's resources, rendering it inaccessible to genuine users.

    DDoS mitigation is the process of safeguarding a website against such attacks. DDoS protection solutions work by detecting and neutralizing malicious traffic before it reaches the targeted server or network.

    Cloudflare offers comprehensive DDoS protection across all its plans and services. This includes unmetered and unlimited protection against DDoS attacks at layers 3, 4, and 7. Cloudflare's Autonomous DDoS Protection Edge automatically identifies and mitigates DDoS attacks, ensuring uninterrupted service.

  • Web Application Firewall (WAF)

    The Cloudflare Web Application Firewall (Cloudflare WAF) examines your website's web requests and blocks unwanted traffic using sets of rules known as 'rulesets'.

    Cloudflare's OWASP Core Ruleset functions as a unified system to assess threat levels and take action accordingly. It automatically guards against known vulnerabilities while also allowing for the creation of customised rules.

  • Content Delivery Network (CDN)

    A Content Delivery Network (CDN) consists of servers spread across various locations worldwide, caching content near users. This enables rapid delivery of your website's pages, including images and videos.

    When a visitor accesses your site, content is retrieved from the nearest edge server, ensuring the quickest route for delivery.

    Cloudflare's CDN network extends across 310 cities and 120 countries.

    In Australia, Cloudflare boasts edge servers in six different locations: Melbourne, Sydney, Brisbane, Adelaide, Canberra and Perth.
  • Lossless Image Optimisation:

    Lossless compression employs algorithms to reduce the size of images without sacrificing any vital data. It essentially rewrites the file to enhance efficiency, leading to smaller file sizes.

    Smaller images load quicker, enhancing user experience and speeding up website performance.

WordPress Maintenance Features

Net Solutions removes the hassle of website maintenance, allowing you to focus on your business. Our WordPress Maintenance plans encompass the following tasks:

  • Daily Offsite Backups:

    Backups are fundamental to our WordPress Maintenance service. In the event of a failed update or website crash, having an up-to-date backup is crucial. Our automated backup service alleviates concerns by conducting scheduled backups.

    These backups are stored off-site and retained for 30-90 days, depending on your plan.

  • Daily Security Scans:

    We conduct daily server-side security scans on your website to ensure it remains clean and free from malware, viruses or trojans. Utilising Imunify360 and custom-developed scripts, we fortify your website's defenses. Additionally, we deploy a WordPress Security & Firewall plugin to bolster protection.

    Furthermore, we conduct blacklist checks with various services including Google Safe Browsing, Norton Safe Web, ESET and VirusTotal. The results of each scan are archived and included in our maintenance reports for your reference.

  • 24x7 Uptime Monitoring:

    Uptime Monitoring eliminates the need for constant worry about your website's status. In case of downtime, notifications are promptly sent to our support team. This proactive approach allows us to swiftly identify and address any issues before they escalate.

    Your website undergoes checks every minute from multiple geographically dispersed locations, ensuring comprehensive monitoring.

  • WordPress Core Updates:

    WordPress undergoes active development, resulting in periodic releases of software patches and updates to address security concerns, bugs and enhance functionality. It's crucial to promptly update your WordPress installation upon release.

    For major software releases to the core software, we take precautionary measures by performing backups before implementing updates. This ensures that in the event of any issues arising from the update, we can revert to the previous state.

  • Plugin Updates:

    All plugins will be updated in accordance with the license conditions of each plugin. Commercial or Premium plugins typically mandate a valid license for access to updates. If such a license is required and unavailable, these plugins cannot be updated through regular means and will be disavowed.

    In such instances, Net Solutions can procure a license for most commercial plugins on your behalf, enabling us to update these plugins as part of our service.

  • Theme Updates:

    All themes will be updated according to the license conditions of each theme. Commercial or Premium themes typically necessitate a valid license for accessing updates. If such a license is required and unavailable, these themes cannot be updated through regular means and will be disavowed.

    In such situations, Net Solutions can obtain a license for most commercial themes on your behalf, enabling us to update these themes as part of our service.

  • Daily Performance Monitoring:

    The Performance Reporting feature evaluates your site's performance against fundamental benchmarks. It highlights any bottlenecks and indicates whether your site's loading speed is classified as Fast, Standard or Slow.

    We conduct daily website speed tests from various locations worldwide, utilising real browsers such as Firefox, IE and Chrome, at authentic consumer connection speeds. Our results offer comprehensive diagnostic information, including site load time, resource loading waterfall charts and page speed checks.

  • Database Optimisation:

    Your website stores a significant portion of its data in a database, including blog posts, pages, comments, and custom post types like links, form entries, and theme and plugin settings. Typically, databases expand over time, which can impact your website's performance.

    Retrieving information from larger database tables may lead to slower loading times. This underscores the importance of database optimization.

    Optimising your database involves removing unnecessary data, enhancing its efficiency, and ultimately accelerating the loading speed of your web pages.

  • Site Optimisation :

    Our site optimisation process focuses on streamlining your website by eliminating obsolete post revisions and spam comments. Additionally, we conduct database cleanups to remove overhead.

    Excessive post revisions, spam comments and database overhead can strain your database, leading to slower website performance.

Managed WordPress Plans

Basic

$124/ month*

  • Managed Hosting (4GB Storage)
  • DDOS/Bot/WAF Security by Cloudflare
  • Global CDN by Cloudflare
  • Daily Offsite Backups
    (Stored for 30 days)
  • Uptime Monitoring: 24x7
  • Security Scans: Daily
  • Performance Monitoring: Daily
  • Plugin & Theme Updates: Monthly
  • Site Optimisation: Monthly
  • Maintenance Report: Monthly
  • Support billed at $99/hour*

Standard

$244/ month*

  • Managed Hosting (8GB Storage)
  • DDOS/Bot/WAF Security by Cloudflare
  • Global CDN by Cloudflare
  • Daily Offsite Backups
    (Stored for 45 days)
  • Uptime Monitoring: 24x7
  • Security Scans: Daily
  • Performance Monitoring: Daily
  • Plugin & Theme Updates: Monthly
  • Site Optimisation: Monthly
  • Maintenance Report: Monthly
  • 30 min support: Monthly*

Premium

$324/ month*

  • Managed Hosting (12GB Storage)
  • DDOS/Bot/WAF Security by Cloudflare
  • Global CDN by Cloudflare
  • Daily Offsite Backups
    (Stored for 60 days)
  • Uptime Monitoring: 24x7
  • Security Scans: Daily
  • Performance Monitoring: Daily
  • Plugin & Theme Updates: Weekly
  • Site Optimisation: Weekly
  • Maintenance Report: Monthly
  • 1 hour support: Monthly*

Enterprise

$410/ month*

  • Managed Hosting (16GB Storage)
  • DDOS/Bot/WAF Security by Cloudflare
  • Global CDN by Cloudflare
  • Daily Offsite Backups
    (Stored for 90 days)
  • Uptime Monitoring: 24x7
  • Security Scans: Daily
  • Performance Monitoring: Daily
  • Plugin & Theme Updates: Weekly
  • Site Optimisation: Weekly
  • Maintenance Report: Monthly
  • 2 hours support: Monthly*

*All packages are billed annually, in advance.
*Basic package has no included Support as part of the Plan. Support is billable at the reduced rate of $99/hour, normally $132/hour.
*Standard, Premium & Enterprise packages includes a fixed amount of included support time per month. Additional support beyond the included time is billable at $99/hour.

Please refer to our Terms and Conditions for more information

What if I need Support?

While WordPress Maintenance handles routine tasks to keep your site healthy, what if something goes wrong? That's where WordPress Support steps in, providing assistance when you need it.

Our Standard, Premium and Enterprise plans include a set amount of monthly support hours. If you exceed these hours, we bill you at a reduced rate of $99/hour for any additional support. The Basic plan doesn't include support hours, but you can still request support at a reduced rate of $99/hour.

All our support is provided by 100% Australian resources via email.

With extensive experience in WordPress since 2003 and over 30 years of software expertise, our team of WordPress experts can handle any WordPress-related issues. Whether it's troubleshooting or fixing, we're proficient in PHP, JavaScript, HTML, CSS and all things WordPress.

Need WordPress support now?

Request WordPress Support.

If you are not on a Plan please see our rate card