WordPress Maintenance

Backups are the cornerstone of our WordPress Maintenance service. If an update fails or your website crashes, it’s imperative to have an up-to-date backup of your website. Our automated backup service takes the load off your mind by running scheduled backups.

Our backups are stored off-site and are retained for 30-90 days depending on your plan.

We perform daily server-side security scans on your site to make sure it is clean and free of any malware, viruses or trojans using Imunify360 and custom developed scripts. In addition to this we deploy a WordPress Security & Firewall plugin for extra protection.

We also perform a blacklist check with a number of services, like Google Safe Browsing, Norton Safe Web, ESET, etc. The results of each scan are stored in an archive and are included in our maintenance reports.

Uptime Monitor saves you time worrying about what your website is up to. It notifies our support team if your website goes down, giving us a good chance to fix the problem before it becomes critical.

Your website is checked every minute from multiple geographically displaced locations.

WordPress is in active development so software patches and updates are periodically released to address security issues, bugs and functionality updates. These need to be updated as soon as possible once they are released. For major software releases to the core software we also undertake backups before implementing any major updates. This is in case the update somehow breaks the site we can revert back to the position it was in before the attempted update

Plugin Updates:

All plugins will be updated subject to the licese conditions of each plugin. Commercial or Premium plugins usually require a vaild license to access updates. In such a case these plugins cannot be updated in the normal way and will be disavowed.

In such a case Net Solutions is able to purchase a license for most commercial plugins on your behalf, allowing us to update these plugins as part of your service.

All themes will be updated subject to the licese conditions of each theme. Commercial or Premium themes usually require a vaild license to access updates. In such a case these themes cannot be updated in the normal way and will be disavowed.

In such a case Net Solutions is able to purchase a license for most commercial themes on your behalf, allowing us to update these themes as part of your service.

The Performance Reporting feature benchmarks the performance of your site against some basic standards. It shows you if your site has any bottlenecks and if it's loading 'Fast', 'Standard' or 'Slow'. We run daily website speed tests from multiple locations around the globe using real browsers (Firefox, IE and Chrome) and at real consumer connection speeds. Our results provide rich diagnostic information including site load time, resource loading waterfall charts and page speed checks.

Your website stores most of its data in a database, including blog posts, pages, comments, and custom post types such as links, form entries, and theme and plugin settings. Under normal conditions your database will grow larger over time. A large database can greatly affect the performance of your website as it takes longer for your server to retrieve information from database tables. This is why database optimization is so important. By removing unnecessary data, we can improve the efficiency of your database and make your web pages load quicker.

Our site optimisation process helps tidy up your website by removing and purging obsolete post revisions and spam comments. We also perform database cleanups to remove overheads. Having too many post revisions, spam comments and database overhead can increase the load on your database, which will slow your website down.